Customer Service Charge

  That portion of the customer's bill which remains the same from month to month. The charge is determined separately from the amount of energy used. It is based on the costs associated with connecting a customer to the company's distribution system, including the service connection and metering equipment. This charge also recovers expenses such as meter reading, billing costs, customer accounting expenses records and collections, and a portion of general plant items such as office space for customer service personnel.

Energy terms . 2014.

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